Privacy policy

Privacy Policy

Last Updated: April 28, 2025

This Privacy Policy describes how Jean Rocco Fashion ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit or interact with our website, jeanroccofashion.com (the "Site"), or otherwise engage with us through our services (the "Services").

By using the Services, you agree to the terms of this Privacy Policy. Please read it carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post any updated Privacy Policy on the Site and update the “Last Updated” date.

How We Collect and Use Your Personal Information

We collect personal information about you in a variety of ways to provide and improve our Services, comply with legal obligations, and protect our rights and users.

Information We Collect Directly from You

  • Contact details: Name, address, phone number, email.

  • Order information: Billing/shipping address, payment details, order history.

  • Account information: Username, password, security questions.

  • Customer support: Details you provide when communicating with us.

You may elect not to provide certain information, but doing so may limit your ability to use some features of the Services.

Information We Collect Automatically

Through cookies and similar technologies, we collect:

  • Device and browser details

  • IP address

  • Usage patterns and interaction data with our Site

Information We Obtain from Third Parties

We may receive personal information from:

  • Vendors (e.g., Shopify)

  • Payment processors

  • Advertising and analytics partners

All third-party information is handled according to this Privacy Policy.

How We Use Your Information

  • To Provide Products and Services: Process payments, fulfill orders, manage accounts, arrange returns and exchanges.

  • For Marketing and Advertising: Send promotional communications and personalize ads.

  • For Security and Fraud Prevention: Detect and prevent fraud or illegal activities.

  • To Communicate and Improve Services: Respond to inquiries and improve customer experience.

Cookies

We use cookies to:

  • Improve the Site’s functionality

  • Analyze Site usage

  • Deliver personalized advertising

For more about cookies we use via Shopify, please see Shopify’s Cookie Policy.

You can manage cookie preferences in your browser settings. Blocking cookies may affect your Site experience.

How We Share Your Information

We may share your personal information:

  • With service providers (e.g., payment processors, shipping partners)

  • With business partners for marketing purposes

  • When legally required (e.g., subpoenas, investigations)

  • In case of a business transaction (e.g., merger or acquisition)

We do not sell or share personal information about individuals under 16 years of age.

Third-Party Websites

Our Site may link to third-party websites. We are not responsible for the privacy practices of these external websites.

Children's Data

Our Services are not intended for individuals under the age of 16.
We do not knowingly collect information from children.

Security and Retention

We use measures to protect your information, but no system can be guaranteed 100% secure.
We retain information as long as necessary for business purposes and legal compliance.

Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Portability of your data

  • Objection to or restriction of processing

  • Withdrawal of consent at any time

  • Non-discrimination for exercising your rights

You can exercise these rights by contacting us at info@jeanroccofashion.com.

International Data Transfers

Your information may be processed outside your country, including countries without equivalent data protection laws.
We rely on safeguards such as Standard Contractual Clauses for such transfers.

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us:

📧 Email: info@jeanroccofashion.com
📍 Address: 9 Grosvenor Gardens, Boscombe, Bournemouth, ENG, BH1 4HH, United Kingdom
📞 Phone: +44 7823 934898